Terms of Service
These Terms of Service govern the use of services provided by Oak & Ink Notary Services LLC (“Oak & Ink,” “we,” “us,” or “our”), a mobile notary and loan signing business based in Massillon, Ohio. By scheduling an appointment or using our services, you agree to these terms.
1. Services Provided
Oak & Ink provides mobile notary services and loan signing services. We travel to locations agreed upon in advance to perform notarial acts as permitted under Ohio law. Our role is limited to performing notarial acts and, for loan signings, presenting documents for signature and returning them as instructed by the requesting party.
2. Appointment Scheduling
Appointments may be requested by phone or email and are subject to availability. An appointment is confirmed only once we have agreed on the date, time, and location. Please provide accurate details about the documents to be notarized, the number of signers, and the meeting location so we can prepare appropriately.
3. Customer Responsibilities
You are responsible for having complete documents ready at the appointment, ensuring all signers are present, and providing a safe and suitable place to sign. Documents should not be signed before the appointment unless instructed otherwise. You are responsible for the content, accuracy, and legal effect of your documents.
4. Identification Requirements
Every signer must present satisfactory identification, such as a current, valid government-issued photo ID, or otherwise be identified in a manner permitted under Ohio law. If satisfactory identification cannot be established, the notarization cannot be performed.
5. Notarial Discretion and Applicable Ohio Law
All notarizations are subject to satisfactory identification, the willingness and awareness of the signer, and applicable Ohio law. The notary may decline or stop a notarization if identity cannot be verified, if a signer appears unwilling, unaware, or under pressure, if the document is incomplete, or if the act would not comply with Ohio law. Decisions to proceed with, decline, or discontinue a notarization will be based on applicable Ohio law and the circumstances of the requested notarial act.
6. Fees and Cancellations
Fees, including any travel fees, will be communicated before your appointment is confirmed and must comply with Ohio law. If you need to cancel or reschedule, please contact us as early as possible. Any terms related to cancellations or rescheduling will be discussed when your appointment is scheduled.
7. Document Preparation Limitations
Oak & Ink is not a law firm, and our notaries are not attorneys. We do not provide legal advice and do not prepare legal documents. We cannot advise which document you need, explain its legal effect, or help you complete it. Please consult a licensed attorney or the appropriate professional with any such questions.
8. Limitations of Liability
To the extent permitted by law, Oak & Ink is not responsible for the content, accuracy, validity, or legal effect of any document, or for the acceptance of a document by any third party. We are not responsible for delays or outcomes caused by incomplete documents, unavailable signers, third-party instructions, or circumstances beyond our reasonable control. Nothing in these terms excludes or limits liability for negligence, misconduct, or other responsibilities that cannot lawfully be excluded under applicable law.
9. Changes to These Terms
We may update these Terms of Service from time to time. Updated terms will be posted on this page and apply to services scheduled after they are posted.
10. Contact Information
Questions about these terms can be directed to Oak & Ink Notary Services LLC, Massillon, Ohio, by email at oakink316@gmail.com or by phone at (330) 845-0608.